Free Assembly : Bangalore, Hyderabad, Chennai, Mumbai, Pune, Surat, Delhi, Gurgaon, Noida, Greater Noida, Ghaziabad. 

Other Cities : Assembly for Nominal charges in available cities, such as about INR 250-450 for a Cluster Hanging Lamp. Payable after assembly, payable directly to assembly Person.

All the tools, accessories and instruction required to assemble the products comes within the packet only. Our service partner will visit your location within 72 business hours from the delivery of the product.

Care

• Premium Finish, thus no regular polishing required.
• Always use coasters or mats while keeping hot, cold or wet materials on the surface else this can affect the polish.
• Any spillage should be wiped dry with a soft cloth immediately as there is a chance of staining.
• Any cleaning needs to be done with water only.
• Colour / polish can fade due to prolonged exposure to sunlight.

Warranty

• Lifetime Warranty for Wood termite Resistance.
• The product comes with a 12 month warranty against any manufacturing defects in the materials that have been used. During this period, Saraf Furniture will in its sole discretion, repair or replace the defective component, or replace the entire product if found to be defective in material or workmanship.
• Fabrics, leatherettes and leathers, if used, will not be covered by the above Warranty unless explicitly mentioned. Please refer to the care instructions to maximise the life of these materials.
• Solid Wood over the period of time develop minor cracks, it is known as "Checks" in Timber industry. These checks are not faults or defects but the characteristic of solid wood as an entity, wood tends to dry over the period of time but this phenomena does not hamper the life of furniture.
• The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage.
• Any modifications or alterations made to the products post purchase are not recommended and will void the entire Warranty.

Quality

• The wood used in the furniture is perfectly seasoned for optimum moisture content, to reduce the possibility of seasonal expansion or contraction of the products.
• Post manufacturing, each product has gone through a stringent quality checking process in multi-stages, with a checkpoint of multiple quality aspects
• Our furniture is made of natural materials, which will have natural differences and the occasional minor blemish
• The color of the product may vary slightly compared to the picture displayed on your screen. This is due to lighting, pixel quality and color settings.
• Please check the product's dimensions to ensure the product will fit in the desired location. Also, check if the product will fit through the entrance(s) and door(s) of the premises.
• Please expect an unevenness of up to 5 mm in the product due to differences in surfaces and floor levels.

Returns

• Easy & Fast Returns.
• On the off-chance that a defect appears in the product after it is delivered, please reach us on support@insaraf.com . We will assess the damage and get back to you with a solution as soon as we can.

EMI

To avail EMI, just choose the EMI option while making the payment of your Order (Final step of order completion)

EMI available with Credit Cards of the Following Banks,

1. AXIS BANK Credit Card
2. SBI Credit Card
3. AMEX Credit Card
4. HDFC Credit Card
5. HSBC Credit Card
6. ICICI Credit Card
7. Standard Chartered Credit Card
8. KOTAK Credit Card
9. IndusInd Credit Card
10. RBL Credit Card
11. YES BANK Credit Card

Duration Available:

3 Months
6 Months
9 Months
12 Months

Standard Interest Charged by the bank, the total amount , interest amount and the EMI amount will be shown before making the payment at the payment Page.

• Premium Finish, thus no regular polishing required.
• Always use coasters or mats while keeping hot, cold or wet materials on the surface else this can affect the polish.
• Any spillage should be wiped dry with a soft cloth immediately as there is a chance of staining.
• Any cleaning needs to be done with water only.
• Colour / polish can fade due to prolonged exposure to sunlight.

• Lifetime Warranty for Wood termite Resistance.
• The product comes with a 12 month warranty against any manufacturing defects in the materials that have been used. During this period, Saraf Furniture will in its sole discretion, repair or replace the defective component, or replace the entire product if found to be defective in material or workmanship.
• Fabrics, leatherettes and leathers, if used, will not be covered by the above Warranty unless explicitly mentioned. Please refer to the care instructions to maximise the life of these materials.
• Solid Wood over the period of time develop minor cracks, it is known as "Checks" in Timber industry. These checks are not faults or defects but the characteristic of solid wood as an entity, wood tends to dry over the period of time but this phenomena does not hamper the life of furniture.
• The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage.
• Any modifications or alterations made to the products post purchase are not recommended and will void the entire Warranty.
• Products bearing Mirrors/glass such as Photo Frames and Kitchen cabinets with Glass doors are very fragile in Nature. Greater care is taken to pack them with extra safety, but due to fragile nature of Mirror/Glass, they are still prone to being broken in transit. This breakage/damage does not fall under our warranty. 

• The wood used in the furniture is perfectly seasoned for optimum moisture content, to reduce the possibility of seasonal expansion or contraction of the products.
• Post manufacturing, each product has gone through a stringent quality checking process in multi-stages, with a checkpoint of multiple quality aspects
• Our furniture is made of natural materials, which will have natural differences and the occasional minor blemish
• The color of the product may vary slightly compared to the picture displayed on your screen. This is due to lighting, pixel quality and color settings.
• Please check the product's dimensions to ensure the product will fit in the desired location. Also, check if the product will fit through the entrance(s) and door(s) of the premises.
• Please expect an unevenness of up to 5 mm in the product due to differences in surfaces and floor levels.

• If you have placed an order today and you want to cancel either today or tomorrow before the product is shipped, then we will accept the cancellation with deduction of Payment Gateway processing and service fee of 2.5% on the paid value for the transaction
• If you have placed an order today and you want to cancel the order either today or tomorrow after the product is shipped, then we will not accept any cancellation.
• No withstanding any other, Orders placed under Sale are not cancellable.
• Easy & Fast Returns.
• On the off-chance that a defect appears in the product after it is delivered, please reach us on support@insaraf.com . We will assess the damage and get back to you with a solution as soon as we can.

EMI available with CARDS of the Following Banks,

1. AXIS BANK Credit Card
2. SBI Credit Card
3. AMEX Credit Card
4. HDFC Credit Card
5. HSBC Credit Card
6. ICICI Credit Card
7. Standard Chartered Credit Card
8. KOTAK Credit Card
9. IndusInd Credit Card
10. RBL Credit Card
11. YES BANK Credit Card

Duration Available:
3 Months, 6 Months, 9 Months, 12 Months, 18 Months, 24 Months

Standard Interest Charged by the bank, the total amount , interest amount and the EMI amount will be shown before making the payment at the payment Page.